Frequently Asked Questions
WHAT IS PAINTLESS DENT REPAIR (PDR)?
PDR or Paintless Dent Repair or Paintless Dent Removal is a method of removing minor dents and dings without removing any paint from the vehicle. This is done partly by science and partly by art using specialized tools. Certified National Hail Team’s PDR technicians patiently address each dent to return the vehicle to its previous condition or better.
DO YOU WORK WITH INSURANCE COMPANIES?
Yes. Certified National Hail Team Hail is a preferred vendor for many insurance companies and we are adding our name to the list daily. Our 20 year experience with insurance claims, both large and small scale, benefits the claimant and the insurance company. We make the process easy for all parties.
WHAT ARE THE BENEFITS OF PDR?
The most important benefit is quality and keeping the factory paint intact. There is no grinding, fillers, or primers needed because your original factory paint is not disturbed. Also, there is no paint shrinkage after the repair as is typical with most body shop repairs.
Cost is also a major benefit of paintless dent removal. Repairs are typically half the cost of conventional dent repair.
Time savings is yet another advantage. Many dents can be fixed in less than an hour. Hail damage is typically fixed in one to two days day with PDR. An auto body shop may take 2-3 weeks for the same type of damage.
Environmental concerns are another benefit of PDR. Since this process keeps the original factory paint on your vehicle, there is no need for the paint, chemicals, or other toxins that are used extensively in body shops when repairing dents. PDR is 100% environmentally friendly.
WILL MY PAINT BE DAMAGED?
No. Today’s factory paints are very flexible and will not be damaged in any way by this process. PDR is the only form of dent removal that allows you to keep your factory paint.
WILL MY DENTS BE 100% GONE?
In most cases, yes. The deeper the dent, the more difficult it is to repair. Even on larger dents, most people are amazed at the results.
WILL MY DENTS COME BACK?
Absolutely not. Once a dent has been removed properly with PDR, it never comes back (unless hail strikes it in the same spot again!)
CAN ANY DENT BE FIXED?
No. The most important factors in determining if a dent can be repaired by PDR are depth and location. Dents the size of a Football or larger can be fixed successfully, as long as they are not too deep. Cracked paint can also be an indication that a dent is too deep.
The most common dents fixed are the size of a golf ball and under. Most (about 95%) minor dents can be repaired. About 5% of minor dents can’t be fixed due to depth or location. Areas such as some quarter panel opening lips, some forward areas of heavily braced hoods, or the very edges of some panels are examples of bad locations.
CAN PDR HELP RETAIN VALUE ON MY VEHICLE?
Absolutely. Ever hear the saying “image is everything”? Most people judge a car by its appearance. If it looks good they assume it has been well taken care of. Used car dealers and wholesalers know this. They also know what they spend on paintless dent repair and dent removal will make them many times over what they spend, and will help them sell the car quicker. If you’re selling your car, PDR is one of the best ways to get top dollar, more interested buyers, and a quicker sale.
WHAT IS CERTIFIED NATIONAL HAIL TEAM?
Certified National Hail Team, founded in 1992, is the reputable, BBB backed company and is covered by the 100% Customer Satisfaction Guarantee which means:
- Lifetime Warranty as long as you own vehicle
- Keep Your Factory Finish
- Most dent removal repairs completed in 1-3 days
- We Work With All Insurance Companies
- Over 20 Years Experience
- Environmentally Friendly